Shipping Policies for Destine Grace Keto:
Thank you for choosing Destine Grace Keto for your dietary needs. We aim to provide you with the best shipping experience possible. Please review our shipping policies below:
- Processing Time:
- Orders are typically processed within 1-2 business days from the time they are placed, excluding weekends and holidays.
- During peak seasons or promotional events, processing times may vary. Rest assured, we strive to process orders as quickly as possible.
- Shipping Methods and Rates:
- We offer standard shipping for all orders within the United States.
- Shipping rates are calculated based on the weight of your order and the destination.
- Customers may choose expedited shipping options for faster delivery, with rates displayed at checkout.
- Delivery Time:
- Standard shipping orders within the United States generally arrive within 3-7 business days from the date of shipment.
- Expedited shipping options are available for faster delivery, with estimated delivery times provided at checkout.
- Order Tracking:
- Once your order has been shipped, a tracking number will be provided via email.
- You can track the status of your shipment by clicking on the tracking link provided in the email or by logging into your Destine Grace Keto account.
- Shipping Restrictions:
- Currently, we only ship within the United States.
- We are unable to deliver to P.O. boxes at this time. Please provide a physical address for delivery.
- International Shipping:
- We apologize, but we do not currently offer international shipping.
- Shipping Changes or Cancellations:
- If you need to make changes to your shipping address or cancel your order, please contact us immediately at [email protected] or call us at +1 623-323-4291.
- Once an order has been processed and shipped, changes may not be possible. In such cases, please refer to our returns and exchange policy.
- Shipping Damage or Issues:
- In the unlikely event that your order arrives damaged or with any issues, please contact us within 48 hours of receiving your package.
- Please provide photos of the damaged items and packaging for our records. We will work quickly to resolve the issue and ensure your satisfaction.
- Holiday Shipping:
- During holiday seasons, shipping carriers may experience delays beyond our control. We recommend placing your orders early to ensure timely delivery.
- Any updates or changes to our shipping policies during holiday seasons will be communicated via our website and email newsletters.
- Contact Us:
- If you have any questions or concerns regarding our shipping policies, please don’t hesitate to contact us at [email protected] or call us at +1 623-323-4291.
- Our customer support team is available to assist you Monday through Friday, 9:00 AM to 5:00 PM (PST).
Thank you for choosing Destine Grace Keto. We appreciate your trust in us, and we are committed to providing you with exceptional service every step of the way.
Warm regards,
Destination Grace Inc.